How to Spot a Trustworthy Dealership

Buying a car is a massive financial decision and not one that should be made lightly. This is why motorists need to know how to find a trustworthy dealership so that they can rest assured knowing that they are in good hands and will be able to find a high-quality motor at a reasonable price. Not all dealerships are the same and there are some that should be avoided. So, how can you spot a trustworthy dealership?

Check the Company’s History

One of the best ways to find a reliable dealership is to check the history. You will want to research a potential dealership by looking at how long they have been in the game and how they have performed over the years – the top dealerships will have won awards which they display on their website. If you are looking at a used Lexus to buy then you should explore the entire website learning about the history and checking that they are approved by a motoring association (the AA and RAC are the main ones in the UK).

Checking Their Reviews

Of course, one of the best ways to determine a dealership’s reliability is to check out the reviews. Reviews are a great way to get social proof and an idea of what to expect when you use any kind of business, so this should give you a solid idea of whether the dealership is the right one to use or if it should be avoided. You should certainly look at the reviews on the company website and on their social media channels, but keep in mind that these will have been handpicked.

Therefore, you may need to dive a little deeper and search for reviews elsewhere online – this will give you the good, the bad and the ugly and a better idea of what to expect. For an unfiltered perspective, visiting independent review sites or exploring customer testimonials at can offer a more comprehensive view of the dealership’s reputation.

They Let You Test Drive

Any decent car dealership will let you test drive a vehicle before making a decision as part of a standard service. You should never buy a car without taking it for a spin first and the dealership encouraging you to do so will show that there is nothing to hide. You can learn what to do and what to look out for on a test drive online so that you can determine whether or not it is the right car for you.

Hopefully, the advice in this post will help you to find a trustworthy dealership as well as spot those that should be avoided. Not all dealerships are entirely trustworthy and, when it comes to something like buying a car, it is important that you find a dealership that you trust and feel comfortable with so that you can have confidence while shopping for your next car. 


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